Privacy Policy.
Information We Collect
We collect information in two ways:
- Information you give us directly — your name, company name, email address, and message, when you submit our trade enquiry form.
- Information collected automatically — basic technical data (like browser type and pages visited) if you've opted in to analytics cookies, and a small cookie recording your cookie preference itself.
We do not require account creation, and we do not collect payment information through this website.
How We Use Information
Enquiry form submissions are used solely to respond to your enquiry — to understand what you're looking for and get back to you. We do not use this information for marketing unless you separately opt in to that in the future. Analytics data (if you consent to it) is used only in aggregate, to understand how the site is used and improve it.
Cookies
This site uses three categories of cookies, which you control through the cookie banner or the "Cookie Settings" link in the footer:
- Necessary — remembers your cookie preference. Cannot be disabled.
- Analytics — helps us understand site usage. Only active if you opt in.
- Marketing — reserved for possible future use. Currently unused even if enabled.
Third-Party Services
We use a small number of third-party services to run this site:
- Formspree — processes and delivers trade enquiry form submissions to our inbox. See Formspree's own privacy policy for how they handle data in transit.
- Google Analytics — if you consent to analytics cookies, Google processes anonymised usage data on our behalf. See Google's privacy policy for details.
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
Data Retention
Enquiry form messages are retained as long as reasonably needed to handle the business relationship or correspondence they relate to, and are deleted or archived periodically thereafter. Cookie preference records expire automatically after 365 days unless renewed by your continued use of the site.
Your Rights
Depending on where you're located, you may have rights to access, correct, or request deletion of personal information we hold about you, and to object to or restrict certain processing. To exercise any of these, write to info@finelapidary.com and we'll respond directly.
Data Security
We rely on the security practices of our hosting provider and the third-party services listed above (Formspree, Google Analytics) to protect data in transit and at rest. No method of transmission or storage is completely secure, and we can't guarantee absolute security.
Changes to This Policy
We may update this policy from time to time as the site or our practices change. The "last updated" date at the top of this page will reflect the most recent revision.
Contact Us
Questions about this policy or your data can be sent to info@finelapidary.com, or by post to 3, Bhairav Path, J.L.N. Road, Jaipur, Rajasthan 302004, India.